Patient Information

OUR PROMISE

We are dedicated to serving our special patients and their proud owners. 

We proudly serve the Michiana area and are dedicated to providing state-of-the-art veterinary service to you and your pet  and building lasting relationships with our clients.

 

What to expect at your appointment

Arrival

Please come approximately 10 minutes early to complete our New Patient Form. To save a bit of time, you can fill out the New Patient Form online in advance.

Meet out Staff

A member of our veterinary team will review your pet’s history and discuss their health and issues with you. Please ask any questions you may have, and we promise to dedicate time to addressing them.

Examination, Diagnosis and Treatment

Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Our vet will work with you to determine a treatment plan for your pet.

After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet’s treatment plan. We will keep this information in our records for future reference.

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CLINIC FAQs

Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.

We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.

We will always discuss any written estimate with our clients before they leave our facility, and will require a deposit based on our estimate prior to any further treatment.

Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.

In the event that your pet needs emergency care during our regular business hours, please contact us right away.

If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other patients.

You can purchase all the medications and specialty foods your pet needs either via our in-house pharmacy or via our  on-line pharmacy.

Welcome New Patients!

We’re always happy to welcome new patients to Garrett Veterinary Services.  Get in touch today!

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2122 W. Franklin Street
Elkhart, IN  46515

 
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CLINIC HOURS